VaperTrail Practice Management Software
FAQs
Getting
Started
What is VaperTrail?
VaperTrail is an integrated software solution ideal for multi-anaesthetist practices. It handles everything from scheduling, case booking, patient investigations/results, estimates, informed financial consent (IFC), billing right through to reminders and bad debt collection. All in one, comprehensive programme.
Does VaperTrail support electronic claiming?
VaperTrail is set up to default to electronic claiming whenever possible (Medicare, Health Funds and Vetera Affairs) to get your invoices and payment processed faster.
Can I use VaperTrail just for billing?
Yes. VaperTrail supports fast anaesthetic billing workflows including:
- ECLIPSE claiming
- know-gap billing
- automated co-payment generation
- payment reconciliation
- invoice reminders
Most invoices can be processed in under 30 seconds.
What about more than billing?
While many practices begin with billing, most quickly adopt scheduling, clinical workflows and reporting also.
I hate doing account reminders. Can VaperTrail help?
VaperTrail will allow you to process reminders in just a few minutes. Do this regularly and watch your outstanding accounts wither away.
How do I find out more?
Contact us for a demo where we can show you all the advanced features to run your practice efficiently and regain time for clinical interactions.
Resources
What do I need to run VaperTrail?
We connect you to our (cloud-based) server: fully configured and ready to go with your anaesthetists’ schedules, surgeons, locations and fee schedules.
Your anaesthetists need any internet capable device.
Your office staff need any Windows PC.
Is VaperTrail cloud-based?
VaperTrail connects to our 'cloud' server. All your is automatically backed up and there is a real-time 'mirror' of your data - minimising any 'down time'. Contact us for the further details and a demo.
Transition
How do we move from our old system?
We ease you through the process and do as much of the setup work as possible:
- pre-configure the system with your anaesthetists’ preferences and schedules
- pre-load the software with default fee schedules (including your own practice ones, if necessary)
- setup account information and payment options
VaperTrail is ready to work for you as soon as it is installed. As VaperTrail can run alongside your old billing system, there is no rush to get rid of the old software.
What will our practice need to do to change over?
Contact us to get the process started.
Can we continue to use our old system to chase up accounts?
VaperTrail can run alongside your current system so there is no need to remove your old system until you are ready.
Costs
What are the costs associated with VaperTrail?
We charge a monthly Maintenance and Support fee per anaesthetist using the system.
SMS fees are charged separately per month.
Will I be charged for future updates?
All feature updates, advances, fee schedule updates and fixes are included in the monthly costs.