Although I was extremely worried about the transition to new software, the VaperTrail team provided excellent support and ‘hand-holding’ throughout the change meaning no downtime for our busy 50-plus doctor practice. The programme was so intuitive, I never needed to read the manual!
Before VaperTrail, communication between office staff and our doctors was chaotic. Now all the information – clinical investigations, estimates, quotes, and any communication with patients – is electronically stored logically and instantly available to everyone authorised to see it. All the relevant information is immediately available to the relevant doctors without anyone in the office doing anything extra.
VaperTrail has been a lifesaver – literally.